Short answers, in plain words. If it is not here, email Magnus.
Express tracked, worldwide, flat $14.95. Timing, tracking and customs.
How stock, partially-made and pre-order pieces ship. Warranty and refunds.
One thing to know about import duties if you are outside New Zealand.
Replacing magnets, bearings and blades, on video.
Equidistant vs non-equidistant, explained with a video and diagrams.
Screws, silicone balls and spare parts for your slider.
Keep checking and refreshing the page. Because of such high demand, products sell out really fast, often in seconds. Bookmark the page or keep a tab open and check back as often as you can.
Or use the contact page and ask to be told when a design returns.
Yes. A lifetime warranty against any manufacturing defects or issues. For anything else, contact us via the Contact page.
No. At this stage we aren't set up to take custom orders.
Two different magnet layouts that feel slightly different in the hand. Magnus explains it here, with a video.
One special piece goes on the front page at a round-number price. Every 30 minutes or so the price drops by a random percentage until someone buys it. Wait for it to fall, or grab it before someone else does.
A $37 deposit that reserves a numbered slot on a piece that takes a long time to machine. Magnus makes it, then emails you a link for the balance. Full explanation and the current pieces.